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Return and Exchange Policy

About Exchange

1. Before you click the final step Star Trek Online Credit Buying, STO Power Leveling and CD Key, Please make sure your order information is 100% correct, including server, STO class, the personal information used to contact you, etc. The correct information will speed up the delivery and avoid unnecessary trouble during Star Trek Credit buying.

2. If you made a mistake, please contact us through Live Chat, E-mail or Toll Free Number as soon as possible! We will alter the order on the premise that you have bought STO Credit before and your cheap STO buy is still under our confirmation.

About Return

1. If the Star Trek Online Credit you ordered at STOGoldSale.com isn’t delivered to you within 48 hours, we will refund all your payment without any excuse. But STO Credits is an entirely online virtual currency, so we need some time to solve your refund. The feature rules that nothing would be wrong with its authenticity. Therefore, we will admit no request for returning money. We will try our best to satisfy you need.

2. Virtual currency industry is different from other industry, all sales on our online store are incapable being reversed, which means, we do not accept return merchandise. None in the physical world is able to receive fake and forged products from the virtual world; therefore, your purchase is final.

Notice: Please fill in your information carefully during buying STO Credit. If you have any questions, please contact us! Customer support is available 24 hours a day, 7 days a week. Welcome!