Probably! However, we will not bother you except for the following cases

1, You have made mistakes in filling the info when placing an STO Credits order, such as character name, account info., etc.

2, Our third party partner sends us an alert that your credit card might be peculated.

3, Trouble has been detected on the loss possibility of STO gold account.

4, Our email has not been replied (excluding the email for sales promotion).

5, Under other needful conditions. Last, our customer service will not call you at midnight by any possibility. Otherwise, we will do everything by ourselves and get you enjoy our best service.